If you’re looking to purchase a headset, sometimes the high prices can be rather off-putting. But then when you get thinking, you realise that you want that high-quality headset with all the functions. Why  should your business communications suffer, simply because you’re being frugal? The answer is, they shouldn’t.

What does refurbished mean?

Refurbished items normally mean getting a great deal, with significant discounts off new retail prices. However, it can be difficult to work out what ‘refurbished’ actually means, as different companies have very different standards. At Onedirect, we only want the best quality for our customers, so our refurbished products are still a great choice. Our refurbished headsets have been cleaned, repaired, and inspected to make sure that they are in a like-new condition, both cosmetically and technically.

Why should you choose to buy refurbished headsets?

Lower Price

One of the main advantages of refurbished headsets are their price. When you choose to buy a refurbished headset, you can save up to 50% on their original price. You’re effectively getting the same high quality product for a much smaller price tag. What’s not to like?


In this day and age, we should be more environmentally conscious. Choosing to purchase refurbished headsets is a step towards this. Instead of these headsets being thrown out or going unused, they are cleaned up, refreshed, and given new life. As well as saving you money, it’s saving the planet at the same time.

Stretch your budget

If you’re buying headsets for a large group in your office, paying nearly half as much each time makes a big difference. You can get nearly double the amount of refurbished headsets for the same price as new ones. If you’re a small business owner, or just starting out on a new business venture, choosing to go with refurbished headsets can stretch your budget further, allowing you to expand without spending huge amounts.

What should I look for in a refurbished headset?

How was the item refurbished?

It’s important to know how the product has been refurbished. When you buy from Onedirect, we have made sure to source our products either straight from the manufacturer or from other top quality suppliers. This guarantees that the headsets have been refurbished to the highest possible standard.

What is the warranty? 

Some refurbished products may have warranties which are as good as the new out of the box product. However, when you’re buying, it’s important to check. At Onedirect, the warranty can depend on the specific product or brand. If you’re unsure, give our experts a call on 0333 123 3050, and they’ll be able to help you check the product warranty.

What is the returns policy?

Some companies will make it difficult to return items that have been refurbished, which means that if you do run into a problem, you might not be able to go back to the retailer and get their help. For companies who don’t offer returns, you should consider whether the deal is worth the risk if the item stops working. Luckily, Onedirect has a comprehensive returns policy. If you change your mind about your purchase, you have 14 days to return it, and if it’s faulty, you have up to 30 days to let us know. Have a look at our returns policy here.


What are some of the top refurbished headsets that we offer at Onedirect?

All three of these headsets are Grade A refurbished models of some of our top selling headsets. They will give you the same high quality communication that a new product would, with a smaller price tag.

Plantronics SupraPlus H261/A RefurbPlantronics SupraPlus H261/A Refurb

Why you’ll love it:

  • Wideband sound for clear, natural sounding conversations
  • Soft ear pads
  • Replaceable voice tube
  • Designed for professionals who use IP and softphone communications
  • Full stereo sound

Plantronics CS540 Cordless Headset RefurbPlantronics CS540 Cordless Headset Refurb

Why you’ll love it:

  • Best-selling cordless headset
  • Lightweight design
  • Compatible with handset lifters and EHS cables for answering calls remotely
  • Easy to install
  • Range of up to 120m

Jabra Pro 9450 Mono Flex Wireless Headset RefurbJabra PRO 9450 Mono Flex Wireless Headset Refurb

Why you’ll love it:

  • Up to 150m range
  • Touch buttons on base
  • Long flexible microphone boom with noise cancelling and DSP sound
  • 2 wearing options: over the head or over the ear
  • LED and audio indicators



If you’re still not sure if refurbished headsets are for you, why not have a look at our full range online here, or give our experts a call on 0333 123 3050!