What sort of IP phone do I need?

This largely depends on the job type of the individual. For example, an executive-level employee might want a slightly more feature-heavy, top of the range IP phone, perhaps with a large colour display. On the other hand a salesperson working in a call centre handling heavy call loads every day might be better suited to a simpler, purely functional phone.

What features do I need on my IP phone?

What features you need are generally dependent on what sort of work you will be doing, but popular features include:

  • Auto-attendant
  • Automatic Call Forwarding
  • Conference calling
  • Music on hold
  • Call transfer, call hold, call pickup

How many line appearances do I need on my IP Phone?

Again, this differs depending on use, but generally most office workers would only need a few lines. A phone that is not used often, such as in a canteen or in a warehouse, might only need to have be a single line phone. A receptionist on the other hand might need 12 or even 16 lines to be able to manage and route calls.

 What is Power over Ethernet?

Power over Ethernet is a technology that allows you to power your IP phones over network cables rather than traditional AC power outlets. This reduces the need for multiple cables, allowing for a less cluttered, simpler set up, whilst also providing greater flexibility for organising your office space.

Do I need a corded or a cordless IP phone?

If you are staying at your desk for the majority of your working day, a corded IP phone might be the better choice for you. If you often find yourself needing to move around your work space for mobility or privacy reasons, a cordless DECT IP phone might be a better fit for you.

Shop our full range of IP Phones

Onedirect products are the No.1 choice for quality and affordability!


NEED EXPERT ADVICE?
Call us with your questions
0333 123 3050