What are Handset Lifters and Electronic Hook Switch (EHS) Cables?

● Both handset lifters and EHS cables are used in conjunction with wireless headsets.
● You need either a handset lifter or an EHS cable, you do not need both
● A handset lifter automates the whole sequence of answering an incoming call.

What benefits do they provide?

● They give you the ability to answer calls away from your desk.
● You will hear a beep with every incoming call. This means no more missed calls.
● As handset lifters connect to your Bluetooth headset, you can answer calls anywhere in the office.
● The handset lifter responds to a call being hung up on your Bluetooth headset.
● The use of a traditional handset can lead to poor posture, causing neck and back pain.


What is the difference between Handset Lifters and Electronic Hook Switch Cables?


● Electronic Hook Switch for remote desk phone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter.
● The EHS cable is for newer, more sophisticated phones that have a headset port built into them.
● The newer technology that most people are going with is the EHS cable, because it is a neater set-up and plugs directly into the circuit board so that you do not have the mechanical raising and lowering of the handset lifter.
● Some newer phones have the EHS built in – no need for the cable.

What should I look out for?

● Pay attention to the style or shape of the phone – if it is on a slant or has a curve, the handset lifter may fall off when in use.
● Be sure to check compatibility before buying. To do this, either download our Headset Accessory Buying Guide or call us for free for expert advice.

Shop our full range of Handset Lifters

Onedirect products are the No.1 choice for quality and affordability!

Call us with your questions
0333 123 3050